With a pre-order, you reserve your HappyFlops before they are officially in stock. This ensures that you will be among the first to receive them when the new collection arrives. Handy, because popular models and sizes often sell out quickly.

The expected shipping date is always stated on the product page of your pre-order item. As soon as your order is shipped, you will receive a confirmation email with track & trace.

Yes. To reserve your pair, the amount is charged immediately when you place your order. This guarantees that your size is held for you.

As long as your pre-order has not yet been shipped, you can cancel it free of charge. Send an email to support@happyflops.com with your order number, and we will arrange the cancellation and refund.